Onsite Support

Technology goes to great lengths to keep the knowledge base of Service and Solution we constantly updated to improve support efficiency. As a result, you can expect quality support either on-site or remotely (using remote communication software products).
The following are a small list of services that are available:

Partial list of onsite support offerings:

   ♦ Installation support
   ♦ Accounting support
   ♦ Implementation support
   ♦ Training support
   ♦ Data migration support
   ♦ Data Troubleshooting
   ♦ Tally Clinics and Workshops
   ♦ Customization support

Onsite Support chargeable as per support provided like Tally Services provided as per Tally Recommended Rate card. Other Software support provided as per the software company rate card

The Tally Recommended Rate Card

To help you to get a clear idea of the cost of on-site services we have detailed below a
recommended rate card. Note that your Tally partner may charge you more (or less) - you are
advised to discuss terms before the actual work engagement.

 Recommended charges  (Taxes Extra)

Hourly

Business Day

Weekly

Monthly

Junior level (E1)
(Typically installation,training on getting started, basic data migration, accounting & inventory implementation, product support)

540

3600

18000

63000

Medium level (E2)
(Typically statutory related implementation, training on specific modules, medium sized business implementation, system study, design, development & implementation; Team Lead)

1080

7200

36000

126000

  Senior level (E3)
(Typically consulting, scoping, design, development, corporate training, workshop & seminars)

1800

12600

63000

225000



 Other recommended Terms: 

  • Additional charges @ 50% are applicable for the duration spent on travel
    • Travel, boarding, lodging are based on mutually-agreed terms
    • Tally Partners will need to be paid even for time spent on non-readiness of any nature and force majeure conditions at the customer side
.